Legal Information

1xbets Terms & Conditions — Know Your Rights & Responsibilities

Please read these terms carefully before using the platform. Transparency is our policy.

Last Updated: January 2026
Summary

Key Terms at a Glance

Be aware of these 6 key points before reading the full terms

Age Requirement: 18+

You must be at least 18 years old to open an account and place bets on 1xbets. Accounts found to belong to minors will be closed at any time, and deposited funds will not be refunded.

One Account Policy

Each individual is permitted to hold only one account. Any attempt to create multiple accounts to take advantage of bonuses will result in all associated accounts being suspended and balances may be forfeited.

Bonus Terms of Use

Each bonus offer comes with specific wagering conditions. A required bet amount must be met before any withdrawal. Failing to meet the conditions will result in the bonus balance being forfeited.

Payments & Withdrawals

Deposits and withdrawals must be made through a verified payment method registered in your own name. Transactions using third-party accounts will be cancelled.

Zero Tolerance for Fraud

Any involvement in match fixing, use of bots, or other fraudulent activity will result in permanent account closure and may lead to legal action.

Right to Amend Terms

1xbets reserves the right to update these Terms & Conditions at any time. Members will be notified by email of any changes. Continued use of the platform following an update will be deemed acceptance of the new terms.

1 General Terms & Conditions

1xbets.ws (hereinafter referred to as "1xbets" or the "Platform") is an internationally licensed online betting and gaming platform. These Terms & Conditions constitute a legally binding agreement between 1xbets and its registered members. By creating an account or continuing to use the Platform, you agree to be fully bound by these terms.

These Terms & Conditions may be updated from time to time. Members will be notified via their registered email of any changes. Continued use of the platform after an update constitutes acceptance of the revised terms. If you disagree with any changes, you may close your account at any time.

These terms and conditions have been written in Bengali for the convenience of Bangladeshi users. If you have any language-related concerns, please contact our support team directly.

1xbets' Terms & Conditions are governed by applicable laws in Bangladesh and the conditions of our international gaming license. In the event of any dispute, the rules of the licensing authority shall apply.

2 Account Registration

A personal account is required to place bets on 1xbets. You must provide accurate and truthful information during registration. Accounts created with false information may be closed at any time.

Information Required for Registration

  • Full Name (as shown on your national ID or passport)
  • Date of Birth (to verify you are 18 or older)
  • Valid Email Address
  • Active Mobile Number
  • Residential Address
  • Preferred Currency (BDT)

Each person may operate only one account. Opening multiple accounts using the same IP address, device, payment method, or ID is strictly prohibited. Any violation will result in all associated accounts being permanently closed.

Using someone else's information during registration constitutes identity fraud and may result in legal action.

Keeping your account password secure is entirely your responsibility. If you suspect any unauthorised access to your account, contact the support team immediately. Sharing or transferring your account to another person is strictly prohibited.

3 Age Verification & KYC Process

Betting and gaming on 1xbets is strictly for users aged 18 and above. Identity verification (KYC) may be requested at any time after registration — and is mandatory for withdrawals or large transactions.

Documents Required for KYC

  • Photos of both sides of your National ID (NID) or passport
  • Recent utility bill or bank statement (as proof of address)
  • Payment Method Verification Documents (if required)
  • Selfie photo (holding your ID document)

Withdrawals may be placed on hold until KYC verification is complete. KYC checks are typically processed within 24–72 hours. If the information provided is found to be incorrect, account verification will be rejected.

Your identity verification data is stored securely using encrypted methods and will never be sold or transferred to any third party.

4 Deposit & Payment Policy

1xbets supports multiple payment options for users in Bangladesh, including bKash and Nagad. When making a deposit, please use the correct amount and the specified reference number.

General Deposit Terms

  • Minimum deposit amounts vary depending on the selected payment method
  • Only payment methods registered in your own name may be used
  • Deposits are usually credited to your account instantly
  • If a deposit fails for any reason, please contact support within 30 minutes
  • No additional fees are charged on deposits

1xbets is fully committed to preventing money laundering. Suspicious transactions or unusually large deposits will be investigated in accordance with our Anti-Money Laundering (AML) policy, and relevant authorities will be notified where required.

Payments made through a third party will be reversed and the account may be temporarily suspended.

5 Withdrawal Policy

Withdrawals at 1xbets are simple and fast. Funds typically reach your payment account within 15 minutes to 24 hours of your request, though verification may occasionally cause delays.

Withdrawal Conditions

  • Withdrawals can only be made from accounts that have completed KYC
  • A maximum withdrawal limit applies within a given time period
  • Wagering conditions must be met before withdrawing from your bonus balance
  • Withdrawals will be processed via the same method used for the deposit (where possible)
  • Pending withdrawal requests can be cancelled

For security purposes, large withdrawals may require additional verification — this is done to protect your account. If your withdrawal is taking longer than expected, please reach out to our support team. We're always here to help.

6 Bonus & Promotion Terms

1xbets offers a variety of bonuses and promotions, each with its own terms. Please read the specific conditions of any offer carefully before claiming it.

General Bonus Terms

  • The welcome bonus is available to new members only and applies to the first deposit
  • Bonus balance cannot be withdrawn directly — the wagering requirement must be met first
  • A specific time limit applies for meeting the wagering requirement
  • Some bets or games may not count toward bonus wagering
  • The same bonus cannot be claimed twice
  • If bonus abuse is proven, the bonus and any associated winnings will be forfeited

For any questions about bonuses, contact our support team via chat. Full bonus terms and conditions are available in detail on the promotions page.

Terms for referral bonuses, cashback, free bets, and other special promotions will be listed separately on the promotions page. Those terms are also governed by these general Terms & Conditions.

7 Betting Rules

1xbets offers a wide range of betting options including Sports Betting, live betting, casino, and lottery. Each category has its own specific rules, though certain general rules apply across all bet types.

Sports Betting

  • Once a bet is confirmed, it cannot be changed or cancelled (except via the cash-out feature)
  • If a match is cancelled or postponed, the bet will be voided and the stake returned
  • 1xbets reserves the right to void bets placed at incorrect odds resulting from a technical error
  • Odds in live betting change rapidly; the odds displayed at the time of confirmation will apply

Casino & Games

  • Each game has its own RTP (Return to Player) rate, which can be viewed in the game info
  • In the event of a technical error or internet disconnection, the game log will be considered the final record for any wins or losses
  • All game outcomes are governed entirely by a Random Number Generator (RNG)

8 Prohibited Activities

Certain activities are strictly prohibited on 1xbets to maintain a fair platform environment. Violations may result in account closure and, where necessary, legal action.

  • Creating or operating multiple accounts
  • Creating betting patterns to abuse bonuses (arbitrage betting)
  • Placing bets using automated software, bots, or scripts
  • Participation in match fixing or fraudulent activity involving sports events
  • Hacking or attempting to breach the platform's security systems
  • Harassment or inappropriate conduct toward other members
  • Depositing funds from money laundering or illegal sources
  • Exploiting technical errors on the platform

Involvement in any of the above activities will result in full balance forfeiture and permanent account closure.

9 Privacy & Data Protection

1xbets takes the protection of members' personal data very seriously. All data transfers are secured with 256-bit SSL encryption, and your information is never sold to third parties.

Your information is used solely for account management, payment processing, fraud prevention, and compliance with legal obligations. For more details, please see our Privacy Policy Read.

All your account data is stored on encrypted servers. Our support team will never ask for your password.

10 Responsible Gaming

1xbets believes betting is a form of entertainment — not a path to addiction. That is why responsible gaming is a core part of our terms, and we have put several safeguards in place to protect our members.

  • Deposit Limit — Set a maximum daily, weekly, or monthly deposit amount
  • Loss Limit — Betting will automatically stop once you reach a set loss amount
  • Session Time Limit — you will be logged out after a set period of time
  • Break — Temporarily suspend your own account for anywhere between 24 hours and 6 weeks
  • Self-Exclusion — option for long-term or permanent exclusion

If you're experiencing any issues with betting, please contact our support team or Responsible Gaming Visit the page. We are always here for you.

11 Account Closure & Suspension

1xbets reserves the right to temporarily suspend or permanently close an account under the following circumstances.

Reasons for Account Suspension

  • KYC verification not completed
  • Suspicious transactions or betting patterns
  • Discrepancies found in the information provided
  • Chargebacks or payment disputes

Grounds for Permanent Closure

  • Participation in prohibited activities (Section 8)
  • Underage status confirmed
  • Operating multiple accounts
  • Money laundering or fraudulent activity
  • Court order or legal obligation

Members may request account closure at any time. Any available balance (subject to applicable conditions) can be withdrawn before the account is closed.

12 Dispute Resolution & Contact

If you have a dispute or complaint with 1xbets, please contact the support team first. Most issues are resolved within 24 hours. If the support team is unable to resolve the matter, it will be escalated to the management team.

Once you submit a complaint, you will receive a ticket number to track its progress. We take every complaint seriously and are committed to reaching a fair resolution.

For disputes or complaints, email us at: support@1xbets.ws — We aim to respond within 24 hours.

Any disputes arising from these Terms & Conditions will first be addressed through direct negotiation. If a resolution cannot be reached, the matter will be referred to mediation through the relevant licensing authority.

Get Started Today

Done reading? Start betting now!

Register at 1xbets, claim your welcome bonus, and bet on your favorite sports — completely safe, in Bengali.

বাংলা