1xbets FAQ — answers to all your questions

To register at 1xbets, you'll need an active Bangladeshi mobile number or email address and a valid national ID. Make sure all details are accurate, as they will be verified later. Users under 18 are not eligible to register. Register Now।

Go to the login page and enter the mobile number or email address and password you registered with. Click the "Sign In" button to reach your dashboard. You can also log in quickly using Google, Facebook, or Telegram. Log In।

On the login page, click the "Forgot Password?" link. An OTP will be sent to your registered mobile number or email. Use that code to set a new password. Your password must be at least 8 characters long and include numbers and special characters.

Yes, KYC verification is required before you can make a withdrawal. Upload a photo of your national ID or passport along with a selfie. Verification is usually completed within 24 hours. Once KYC is done, withdrawals go through without any issues.

If your account is suspended, email support@1xbets.ws or reach out via live chat. Once the reason is identified, the issue will be resolved promptly. Accounts may be suspended for opening multiple accounts or providing incorrect information.

1xbets accepts deposits via bKash, Nagad, Rocket, Dutch-Bangla Mobile Banking, and direct bank transfer. The minimum deposit is just ৳200 BDT, and transactions are typically processed instantly.

Most withdrawals are completed within 5–15 minutes. Bank transfers may take up to 24 hours. Withdrawals may be slower if KYC verification is incomplete. Your first withdrawal may require additional verification.

The minimum withdrawal is ৳500 BDT. The maximum depends on your payment method and account level. VIP members can withdraw higher amounts daily. Contact support for full details on withdrawal limits.

No, 1xbets does not charge any fees on deposits. However, your mobile banking provider (such as bKash or Nagad) may apply a small transaction fee. Withdrawals generally have no charges, though bank transfers may be subject to your bank's own fees.

Wait 15–30 minutes first, as network delays can sometimes slow down credit. If the deposit still hasn't appeared, contact us via live chat or at support@1xbets.ws with your transaction ID. Issues are typically resolved within 2 hours.

1xbets offers betting on over 50 sports, including cricket, football, kabaddi, tennis, badminton, basketball, volleyball, hockey, and eSports. Special markets are available for Bangladesh and India cricket matches.

Live betting lets you place bets in real time while a match is in progress. Odds change from moment to moment, so log in, go to the "Live Betting" section, pick your event, and act fast — odds move quickly.

1xbets uses decimal odds format. Your stake × odds = total return. For example: ৳100 bet × 2.5 odds = ৳250 (৳150 profit). 1xbets also has a built-in bet calculator.

Bets can be cancelled or cashed out under certain conditions. Some markets allow cancellation before a match begins. You can also use the "Cash Out" feature during a match to secure a partial or full payout.

Yes, in addition to single bets, 1xbets allows you to combine multiple events into a "Parlay" or "Accumulator" bet. The potential returns are much higher, but so is the risk — you need all your selections to be correct to win.

New members receive a 100% welcome bonus on their first deposit — deposit ৳1,000 BDT and get an extra ৳1,000 BDT in bonus funds. To qualify, make your first deposit within 30 days of registration and use a promo code. View bonus terms Latest Promotions page.

There is a "Promo Code" or "Voucher Code" box on the deposit page. Enter your code there to receive additional bonus credit. To see the latest voucher codes, Voucher Go to page.

Bonus funds cannot be withdrawn directly. After placing a specified amount in bets (typically 5x–10x the bonus amount), the bonus converts into your real balance. Each bonus may have its own terms and conditions — Promotions See full details on the page.

Yes, 1xbets regularly offers daily bonuses, cashback, and special event promotions. During major tournaments like the IPL, World Cup, or other big events, exclusive promotions are available. To view all offers, Latest Promotions Check the page regularly.

Yes, 1xbets is internationally licensed and uses SSL encryption technology. Your personal information and transaction data are fully encrypted and never shared with third parties. Learn more Privacy Policy page.

Go to Account Settings, navigate to the "Security" section, and enable Two-Factor Authentication (2FA). Each time you log in, a one-time OTP will be sent to your mobile. Keeping 2FA active significantly improves your account security.

With a strong password and 2FA enabled, unauthorized access is nearly impossible. You will receive an email or SMS notification immediately if your account is accessed from an unrecognized device. If you notice any suspicious activity, change your password right away.

In Account Settings, under "Responsible Gaming," you can set daily and weekly deposit limits, betting limits, and self-exclusion. Learn more Responsible Gaming page.

Download the official 1xbets app directly from 1xbets.ws. Android users can download and install the APK file. iOS users can open the site in a mobile browser and add it to the home screen for an app-like experience.

The 1xbets mobile interface is lightweight and optimized for fast loading. You can bet even on a slow network connection, though a stronger connection gives you the best live betting experience. 3G or Wi-Fi is recommended.

Open the site in the app or mobile browser and allow notification permissions. Then go to Account Settings and enable your preferred alerts — bonus updates, match reminders, and withdrawal confirmations — under "Notification Preferences".