Learn clearly how your personal information is collected, used, and kept secure — all explained in plain English.
We protect your privacy on two fronts — technology and policy
Every transaction and piece of personal data you share is protected with bank-grade 256-bit SSL encryption — completely unreadable to any third party.
1xbets never sells your personal information to advertisers or third parties. Your privacy is not a product — it's your right.
Your information is stored on encrypted servers subject to regular security audits. Multi-layer security measures are in place to prevent unauthorized access.
You can view, correct, or request deletion of your information at any time. Opting out of marketing communications is quick and easy.
We're upfront about exactly which cookies we use and why. Cookies other than essential ones will not run without your consent.
Our dedicated support team is always on hand for any data protection queries. Reach us via email or Live Chat — in Bangla.
1xbets.ws (referred to as "1xbets", "we", or "the Platform") treats your privacy as a top priority. This Privacy Policy explains in detail what information is collected when you use 1xbets, how that information is used, and how it is kept secure.
By creating an account or continuing to use 1xbets, you agree to this Privacy Policy. Please read it carefully before registering. If anything is unclear, feel free to contact our support team in Bangla.
This Privacy Policy has been prepared in accordance with international data protection laws and the regulations of our licensing authority. It is written in clear, plain language with our Bangladeshi users in mind.
We believe transparency is the foundation of trust. That's why we make it a point to explain why we need your information before collecting it. This Privacy Policy reflects that commitment.
1xbets collects two types of information — what you provide directly, and what is gathered automatically during your use of the platform. Full details are outlined below.
1xbets never collects your full payment card number, CVV, or bank PIN. If anyone asks for this information, treat it as fraud and contact support immediately.
1xbets collects information through several methods, each with your consent or a valid legal basis.
| Collection Methods | Type of Information | Purpose |
|---|---|---|
| Registration Form | Name, Email, Date of Birth, Mobile | Account Creation & Verification |
| KYC Process | NID/Passport & Proof of Address | Identity Verification & Legal Compliance |
| Payment Processing | Mobile Banking Number | Deposits & Withdrawals |
| Automatic (Cookies/Logs) | IP address, device info, betting logs | Security & Experience Improvement |
| Support Contact | Chat/Email Messages | Complaint Resolution & Service Improvement |
1xbets uses your information only for specific, legitimate purposes. We are committed to never using your data for unnecessary or unauthorized activities.
If you'd rather not receive promotional emails or SMS, you can opt out at any time via your account settings or by contacting our support team.
1xbets does not sell your personal information. In certain situations, limited data may be shared with trusted third parties — always under strict confidentiality agreements.
Outside of the cases mentioned above, your data is never shared with any third party. Selling data to advertisers or data brokers is simply not something we do.
The 1xbets website uses cookies and similar technologies. These store small data files in your browser that make the platform more convenient and personalised.
You can delete or block cookies at any time through your browser settings. Note that disabling essential cookies may affect certain platform features.
1xbets does not retain your data longer than necessary. Each data type follows a specific retention policy.
| Data Type | Retention Period |
|---|---|
| Account Information (Active) | Until account closure |
| KYC Documents | 5 years after account closure |
| Transaction Records | 7 years after account closure (legal obligation) |
| Betting History | 3 years after account closure |
| Support Contact | 2 years from the date of resolution |
| Analytics Data | Up to 26 months (anonymized) |
Once the specified retention period ends, data is securely deleted or fully anonymised.
As a 1xbets member, you have important rights over your personal data. We respect those rights and are here to help you exercise them.
To exercise any of the rights listed above support@1xbets.ws. We typically respond within 30 days.
1xbets applies industry-standard technical and organizational measures to protect your information. However, no organization can guarantee 100% security on the internet, so your own vigilance matters too.
1xbets strictly does not serve anyone under the age of 18. Age is verified at registration and identity is confirmed through the KYC process. If a user is found to be underage, the account is immediately closed and relevant data is retained in accordance with applicable law.
If you believe a minor you know is using 1xbets, please contact us at support@1xbets.ws. We will investigate the matter on a priority basis.
Keep minors away from betting. A tip for parents: install parental control software on your devices. Responsible Gaming Find more details on the page.
1xbets may update this Privacy Policy from time to time — due to legal changes, new services, or security improvements. If significant changes are made, we will notify you at your registered email address and display a clear notice on the platform.
Continuing to use the platform after any changes means you accept the updated policy. We recommend checking this page regularly. The "Last Updated" date at the top always reflects the current version.
Keep an active email address on your account to stay informed of any updates to this Privacy Policy.
If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch. We respond in Bangla and take every query seriously.
Data Protection Contact:
Email: support@1xbets.ws
Subject: Write "Privacy Policy — [Your Subject]"
Response Time: Typically within 3–5 business days
For general account support, Live Chat is your fastest option. For formal requests such as data deletion or data export, we recommend using email to keep the process verifiable.