Play for fun, not to escape problems. 1xbets believes betting is entertainment — so we're here to help you enjoy it within your limits.
Responsible gambling means treating betting purely as a form of entertainment — not as a source of income or a way out of financial trouble. At 1xbets, we believe every player deserves a controlled, informed, and safe betting experience.
For many people in Bangladesh, betting on cricket or football is just a bit of fun — and that's a perfectly healthy attitude. But when betting stops being entertainment, when you find yourself chasing losses or spending money without your family knowing, it's time to take notice.
1xbets is committed to responsible gambling. That's why our platform includes multiple safety tools you can use to stay in control of your own betting.
These indicators are based on self-assessments from our active users. Take a moment to evaluate where you stand.
We built these dedicated tools to put every player in control of their own experience — completely free of charge.
Set a daily, weekly, or monthly deposit cap in advance. Once the limit is reached, the system will automatically block further deposits. To enable this, go to your account settings and select the "Deposit Limit" option.
Set your own session length — once your time is up, the system will notify you and log you out if needed. Reducing your time limit takes effect immediately; increasing it takes 24 hours to apply.
If you feel like you need a break, take a cooling-off period of 1 day to 6 weeks. During this time, you won't be able to place any bets. It's especially useful when you're under stress or feeling emotional after a loss.
You can deactivate your account for anywhere between 6 months and 5 years, or permanently. Once self-exclusion is active, you will no longer be able to access your account or receive any promotional communications. This is our strongest protective measure.
Set a loss limit before you start — once you hit it, betting will stop for that period. It's the simplest way to keep your losses under control.
At set intervals (e.g., every 30 minutes), a reminder will appear showing how long you've been playing and how much you've won or lost. This awareness prompt helps bring you back to reality.
If you notice these signs in yourself or someone you care about, reach out for help — there's no shame in it.
Chasing losses by placing bigger bets to try to recover what you've lost
Hiding your betting from family or friends
Repeatedly trying to stop betting but failing to do so
Borrowing money or dipping into savings to place bets
Feeling anxious, irritable, or restless when not betting
Experiencing problems at work, in your studies, or in your relationships due to betting
Continuing to bet even when there's no realistic chance of winning
Spending beyond your own set budget
If you or someone you know shows three or more of the signs above, don't wait — reach out to our support team or contact one of the support organizations listed below.
Activating responsible gaming tools on 1xbets is simple. Just a few steps and your protections are in place.
Lowering a limit takes effect immediately. Increasing a limit has a 24–72 hour waiting period — this is intentional, to prevent impulsive decisions.
Log in to 1xbets with your username and password. If you're new, complete your registration first.
Click your name icon in the top right corner and select "Account Settings" or "Profile".
Look for the "Responsible Gaming" tab in your settings and click on it.
Deposit limit, session time, cooling-off, loss limit, or self-exclusion — choose whichever tool suits your needs.
Enter the amount or time and click the "Set" button. Changes take effect immediately.
Once your limit is activated, a confirmation will be sent to your registered email. If you don't receive it, please contact support.
Answer the following questions honestly. If most of your answers are "yes", consider seeking help.
Have you ever spent more than your set betting budget?
After a loss, have you placed larger bets trying to win your money back?
Has betting caused problems in your relationships with family or friends?
Do you feel anxious or restless when you're not betting?
Are you prioritizing betting over work, studies, or daily responsibilities?
Have you ever borrowed money or used your savings to place bets?
If you answer "yes" to two or more questions, please reach out to our support team: support@1xbets.ws — We don't judge. We help.
Responsible gaming doesn't mean giving up betting — it means keeping betting as a small pleasure in your life, not letting it become a big problem. A few simple habits can go a long way in keeping things healthy.
Remember — the best bettors know how to accept a loss. Betting is a game of knowledge and strategy, not emotion.
1xbets strictly ensures that no one under the age of 18 can bet on our platform. Age is verified at registration and identity is confirmed through our KYC process.
A message to parents — keep parental controls enabled on your devices and make sure your betting account password is out of your children's reach. If you notice any suspicious activity, contact us immediately.
If underage use is confirmed, the account is closed immediately and any deposited funds will not be refunded. This is our non-negotiable policy.
Problem betting is nothing to hide. Asking for help takes courage. Get in touch with us.
Our support team is available 24/7. Chat with us directly in Bengali for any concerns or questions.
For any responsible gaming concerns, email us at support@1xbets.ws. We'll get back to you within 3–5 business days.
Everything you share with us is completely confidential. Our team doesn't judge — we're here to help.
For common questions about responsible gambling, setting limits, and self-exclusion, visit our FAQ page you'll receive.
Keep in mind: Betting addiction is a recognised mental health condition, and seeking professional help is completely normal. 1xbets is an entertainment platform — for serious concerns, please speak with a professional counsellor.